Terms & Conditions
Effective Date: 12th Feb, 2025
Welcome to Hoor X! By accessing our website or making a purchase, you agree to the following terms and conditions. Please read them carefully before using our services.
1. General Overview
These Terms & Conditions govern your use of our website and the purchase of products through Hoor X. They may be updated or changed at any time without prior notice. Continued use of the site means acceptance of these changes.
2. Eligibility
To use our site and make purchases, you must:
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Be at least 18 years old or have parental consent
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Provide accurate and truthful information
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Use the website lawfully and responsibly
3. Products & Orders
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Product availability, pricing and descriptions are subject to change.
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We reserve the right to cancel any order due to stock issues, incorrect pricing or suspected fraud.
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Once placed, orders cannot be modified. Please double-check before confirming.
4. Pricing & Payment
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All prices are listed in BDT (Bangladeshi Taka).
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We accept Cash on Delivery, bKash and other payment methods as displayed during checkout.
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Any additional charges (e.g., delivery fees) will be mentioned at checkout.
5. Delivery & Shipping
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We aim to deliver within 1–7 working days, depending on location.
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Delivery timelines are estimated and may be delayed due to circumstances beyond our control.
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We are not responsible for delays caused by courier services or incorrect address details provided by the customer.
6. Returns & Refunds
Returns and refunds are handled under our Return & Refund Policy. Please review the full policy before making a request.
7. Account Responsibility
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If you create an account, you're responsible for keeping your login details confidential.
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We are not responsible for unauthorized use of your account.
8. Intellectual Property
All content on this website (logo, images, product descriptions, design, etc.) belongs to Hoor X and may not be used without written permission.
9. Limitation of Liability
We do our best to ensure product quality and accuracy. However, Hoor X shall not be liable for:
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Allergic reactions or misuse of products
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Damages arising from third-party services (e.g., delivery providers)
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Technical issues on the website
Always do a patch test and consult a dermatologist before trying new skincare products.
10. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall be resolved under Bangladeshi jurisdiction.
11. Contact Us
If you have any questions regarding these Terms, please contact:
📧 Email: [email protected]
📞 Phone: 013 38 226451
📩 Facebook: https://www.facebook.com/hoorxbd
